(254) 231-7011

Frequently Asked Questions


Can I choose my own vendors?

We require you to choose from our list of bartenders, but YES you have choice of the other vendors. Once you have signed our contract, you will be given a list of our preferred vendors. These professional vendors have been chosen by their excellent service and quality of services. We encourage you to choose from this list but not required.

What is your policy for security?

Security is required for all events hosted at The Venue at Lilly Pond. For events with no alcohol we require 1 officer at the event. For events serving alcohol, we require a minimum of 2 officers for events up to 250 guests. All security will be reserved by The Venue at Lilly Pond. Contact our office if you have any questions.

What is your alcohol policy?

Alcohol is allowed. We require all alcohol to be served by one of our TABC certified bartenders, who holds a minimum of $1 million in liquor liability insurance. A list of our preferred bartenders will be given to you upon contract signing. No additional alcohol can be brought in during the event. Shots are not allowed. Security is required at an extra cost of $45.00 per hour/per officer. This must be paid in cash the night of the event, directly to the officer(s). Security is scheduled by The Venue at Lilly Pond staff through the Bell County Sheriff's Office.

The purchase of Commercial General Liability Insurance including Host Liquor Liability, in the amount not less than $1,000,000 Combined Single Limit for Bodily Injury and Property Damage is required, if serving alcohol. Click below to purchase the required insurance policy.

Click here to purchase Commercial General Liability Insurance

What is your smoking/tobacco policy?

The Venue at Lilly Pond is a smoke free facility. The use of any tobacco or tobacco less product is strictly prohibited.

How do I reserve my event date?

We require 25% down of the rental cost and a signed contract.

When is my balance due?

Final payment is due two (2) months prior to the event date. We accept payment in the form of cash, cashiers check, money order or credit card. All credit card transactions will be charged an additional 3.5% convenience fee, and can be made by calling our office. Cash discount are available. Checks are to be mailed to our office location:
1709 Church Ave.
Troy, TX. 76579

How many guests can your venue accommodate?

Our main room is a spacious 4,000 sq foot area, which can seat up to 250 guests. We also have a large patio adjoined to this room that could accommodate more guests or additional space for a dance floor.

Is there space for me to get ready?

Our venue has separate quarters dedicated as the bridal suite and grooms suite. These rooms are private which allow you and your party the space needed to prepare for the big day. The bridal suite is designed for relaxation with our comfy lounge and includes 4 hair and makeup stations, oversized mirrors, hollywood bar lighting and a custom crafted wood wardrobe for storing delicate dresses. A leather sectional, recliners, TV, DVD player and games will keep your guys entertained, and is the perfect place to get ready in the grooms suite.

Are we required to clean up after the event?

Yes, we ask that tables and chairs be placed back to its original setup, sweep the floors, take all trash out to the designated trash bins, and remove any personal items or decor that was brought in. Basically, leave it how you found it.

Is the venue handicap accessible?

Accessibility of our guests, especially those with special needs, are important to us. Our venue is wheel chair accessible throughout the entire property and kid friendly.

Are there adequate bathroom facilities?

Yes! Both women and men restrooms are spacious and suitable when hosting events up to 250 guests. Restrooms are handicap accessible.

 

Still wondering about something that we didn't cover? Contact us!