(254) 231-7011

Frequently Asked Questions


What is your vendor policy and are there vendors fees?

We have an open vendor policy, but we require you to choose from our list of bartenders. YES you have choice of the other vendors. Once you have signed our contract, you will be given a list of our preferred vendors. These professional vendors have been chosen by their excellent service and quality of services. We encourage you to choose from this list but not required. NO vendor fees will apply.

What is your policy for security?

Security is required for all events hosted at The Venue at Lilly Pond, with or without alcohol, with a minimum of 4 hours. All security will be reserved by The Venue at Lilly Pond. Clients are required to pay for security in cash, the night of the event. Contact our office if you have any questions.

What is your alcohol policy?

The Venue at Lilly Pond requires our clients to choose from our list of bartenders who are TABC certified. Our clients are allowed to either provide their own alcohol and have the bartenders serve, or hire one of our bartenders for full bartending service in which the company will provide the alcohol. A detailed copy of our alcohol policy will be provided at time of contracting. Contact our office for any additional questions.

How do I reserve my event date?

We require 25% down of the rental cost and a signed contract.

When is my balance due?

Final payment is due six (6) months after contracting. We accept payment in the form of cash, cashiers check, money order or credit card. Cash discounts are available. Checks are to be mailed to our office location:
1709 Church Ave.
Troy, TX. 76579

How many guests can your venue accommodate?

Our main room is a spacious 4,000 sq foot area, which can seat up to 250 guests.

Is there space for me to get ready?

Our venue has separate quarters dedicated as the bridal suite and grooms suite. These rooms are private which allow you and your party the space needed to prepare for the big day. The bridal suite is designed for relaxation with our comfy lounge and includes 4 hair and makeup stations, oversized mirrors, hollywood bar lighting and a custom crafted wood wardrobe for storing delicate dresses. A leather sectional, recliners, TV, DVD player and games will keep your guys entertained, and is the perfect place to get ready in the grooms suite.

Is the venue handicap accessible?

Accessibility of our guests, especially those with special needs, are important to us. Our venue is wheel chair accessible throughout the entire property and kid friendly.

Are there adequate bathroom facilities?

Yes! Both women and men restrooms are spacious and suitable when hosting events up to 250 guests. Restrooms are handicap accessible.

Can I schedule time for rehearsal?

Rehearsal hours may be purchased 30 days prior to your event, if there is not a rental on the day prior to your rental. Hours can be purchased at our standard rate of $250 per hour.

Can I schedule engagement or bridal portraits onsite prior to my event with my photographer?

Yes! With the rental of The Venue at Lilly Pond, you will have 2 hours complimentary for one portrait session. Time must be reserved 30 days in advance.

 

Still wondering about something that we didn't cover? Contact us!